How to Speak to a Vender in Life and Business 1

I have worn many hats over the years. I have bagged groceries as my first job, I've managed a small movie theater, Family portrait photographer, Portrait studio manager, and most recently collections agent, And a few things in-between jobs.

The one constant that I have noticed in all my positions is some customers have no idea how to work with people.

I know what you're thinking. "I'm the customer! They should have to know how to work with me! "

And in a perfect world you would be rite. But let's face it, this is reality. And the truth is wile they maybe be employees they are also still people just like me and you and have the same reactions to negative attitudes that we do.

So I've decided to jot down some quick notes to help you deal with all sorts of people from the cashier at your supermarket to the collections agent calling your home or business.

Also understand I am not a professional writer, nor to I have any degrees in business. My spelling and grammar are horrific and spell check can't catch it all.

But I've been the person behind that register that you have taken you frustrations out on just to get home and wonder why your bread was squished in the bag. And I've been that person that person who has answered the phone to have you yelling at him before he even gets your name, and who didn't offer you that extension on your car loan.

So if your goal is to deal with people like me and get the results you want, I'm the one to listen to.

Retail Cashiers, Clerks, Stockers, Wait Staff, and Folks Who Make too Little to Put Up with Crap

Restaurants

Low paying restaurant jobs are a dime a dozen and being fired for spitting in the food of a rude customer isn't that big a deal when you 16 and your folks are paying your bills. And the restaurant down the street is hiring without calling past employers.

[No I've never spit in any ones food... thought about it... seen it done... but never done it.]
What does this mean to you? Well lets say it's the end of they day. It's been a long day and you have been stepped on by every jerk in your office. Every phone call has been a hassle and you're just ticked off.

You get home and your spouse is equally in a bad mode. The kids are being a pain and in stead of dealing with the cooking and the clean up you decide to just go out.

Most people when going through a day like this unconsciously take it out on other around them. Family, friends and sadly the employees at what ever business you visit that day. In other words every one that had absolutely nothing to do with your bad day.

First thing you do when you get to the restaurant is walk host / hostess.

This is were things can start out for the best or worse, You see that person behind taking names and assigning seats has most likely been there all day and is most likely already frustrated by the onslaught of angry people he or she has already had to deal with.

If he or she greets you with a smile "welcome to ______ how many?"

Simply smile back and say how many. Asking for time isn't bad either, But if it's a large amount of time that you don't want to weight that long don't be a child and start demanding to be sat sooner.

The host is only going to tell you "I'm sorry but we are setting as fast as we can but we will get to you as soon as possible."

And if say you did take that extra step I just advised you against. After the host's answer don't get up set and demand to see a manager. Simply go some were else if you are in too much of a hurry or to good to be treated like every one else who came in before you.

"Why?" do you ask?

Ok hear is a quick lesson in restaurants that not allot of folks know. The working staff of a restaurant is pretty tight. They talk during work allot and hang out after work.

So when you throw your tantrum to the restaurant manager because you believe you are more important than every one else who was waiting before you sure you will get seated faster.

But there is a really good chance that the host who sat you will be talking to the waiter or waitress about you just after sitting. This person will spread it to the cook staff and so on.