You can imagine how angry you are when driving down the street with your brand new car and suddenly somebody hit you with serious damage on your car. What would you do with such situation? You can have several feeling and emotion. But, this emotion still neutral, your act that drive you in to the negative or positive situation.
Here is the step of 1-minute emotional management:
Stop
Just stop all your physical and mental activities including your breath. Stop it for 10 second.
Take a deep breath
Take a breath very deep, feel the fresh air fill up your lungs. Take a deep breath, hold a few second and exhale. Do it with in 10 second.
Access great memory
Remember your great past experience, remember how happy you are. You can choose one of your happiest experiences in your bank memory than can be withdraw anytime you need it. Do it with in 10 second.
Realize and response
Back to the current situation and think the best way to handle it. Allow around 30 second to your body and mind to prepare the best action.
Finally, it is up to you to take an action. Emotion is neutral. Your actions that make this emotion have a negative or a positive impact. People say it become a positive emotion or negative emotion (that basically is not true).