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Socyberty > Tags > Listening
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Listening |
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 | | How Active Listening and Empathy Can Help Calm an Angry Person Down | | by loveinvented, Nov 21, 2006 | | When we are faced with someone who seems irrational in his or her anger, often we become defensive – even when we know that they are not angry with us. But, when we get angry, we become more likely to help the situation to escalate. And that makes us less likely to come to resolution | | Comments(0) Liked It: 5 |
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